Where Are We Located?
1. Shipping Methods
We offer multiple shipping methods to ensure your order reaches you in the most
Luminous Lighting is proudly located at:
Unit 1 Oyston Mill
Preston, PR1 8UJ
United Kingdom
Our location in the heart of Preston allows us to provide efficient and timely service to our customers across the UK and beyond. Whether you're visiting us in person or shopping online, we are here to assist you with all your lighting needs.
Feel free to reach out if you need directions or have any questions about visiting our store.
Frequently Asked Questions
1. What types of lighting products do you offer?
We offer a wide variety of lighting products, including chandeliers, table lamps, wall lamps, pendant lights, floor lamps, and more. Whether you're looking for a modern minimalist style or a classic vintage design, we have something to suit your needs.
2. What sizes are available for your lighting products?
Our lighting products come in various sizes to fit different spaces. You can check the detailed dimensions of each product on its respective page, or feel free to contact our customer service team for personalized recommendations based on your space.
3. Are your lighting products easy to install?
Most of our lighting products come with a clear installation guide, making it easy for you to install them. If you have any issues or require professional assistance, we also offer installation services. Please reach out to our customer service for more details.
4. What color options are available for your lighting products?
Our lighting products are available in a range of colors, including gold, silver, white, black, and custom color options. You can find the available color choices for each product on the product page.
5. What materials are used in your lighting products?
Our lighting products are made from high-quality materials such as metal, glass, wood, and acrylic. The specific materials used in each product are listed on the product page, so you can make an informed choice based on your needs.
6. Do your lighting products have dimming functionality?
Yes, some of our lighting products come with dimming functionality, allowing you to adjust the brightness according to your needs. Please refer to the product page for specific details, or contact customer service to confirm.
7. Can the light bulbs in your lighting products be replaced?
Most of our lighting products use replaceable light bulbs (such as LED bulbs), so you can easily swap them out when needed. However, some products may have fixed light sources, so be sure to check the product description before purchase.
8. Can I customize a lighting product?
Yes, we offer customization services. If you have specific design, size, or color requirements, feel free to contact our customer service team. We will do our best to accommodate your needs.
9. How should I clean and maintain my lighting products?
To ensure your lighting products last longer, we recommend regular cleaning. Typically, you can wipe the fixture with a clean, soft cloth. For glass lampshades, you can use a glass cleaner, and for metal parts, wipe them with a damp cloth and keep them dry. Detailed maintenance instructions are provided in the product manual.
10. Do you offer a warranty for your lighting products?
Yes, we offer a warranty for our lighting products, typically ranging from 1 to 3 years, depending on the product. For detailed warranty terms, please refer to the specific product page. If there are any issues with the product, our after-sales team will assist you.